Building Your Reader Army

By Rob Hines

I'm yet to be published, and I have yet to finish a book so feel free to judge my opinions accordingly. However, (and this is a fairly big However) I have spent a couple dozen years or so studying consumer habits in my sales, media and marketing lives, and I'm a heavy media consumer myself. Okay, disclaimer done.

Me: Circa 1987

Even though I'm inexperienced on the publishing side of the media community, I have a TON of experience working with consumers and I'm willing to bet that experience is going to help my book sales.

You know, once I actually have something to sell.

Who's Your Community?

Do you talk to writers or readers? Who's more likely to read (and buy) your books? Writers are pretty busy, you know, writing. Sure, they read a little to keep their skills sharp, but if you want to find people that buy books, you want to find readers.

When you first joined social media to build your writing career--

(You are on social media, right? Facebook, Twitter, etc.? If not, go sign up for Twitter at least. It's simple. I'll wait. So how about that crazy weather, huh? Are you watching the Stanley Cup? That triple overtime game was wild! I sure hope the Hawks can pull it out, but that Boston defense is wicked.)

Oh, you're back. It was easy, right? Now that everyone's getting social, let me give you a tip to think about when interacting with other people on social media. Following writers is great for learning. Following READERS is best for EARNING. 

Pretty catchy, eh?

When I first decided "I'm going to be a writer" a few years back, I immediately ran to Twitter and started following writers. It was fun. I actually had writers following me back, including Sideways author and frequent follow-backer Rex Pickett, so that was a thrill. These experienced authors were sharing knowledge, giving tips, and most importantly, proving that writers are everyday people too. In fact, following writers is what connected me with Peevish Penman so it was most definitely a strong strategy.

But times they will be a changin'. When that first book hits shelves and/or Kindles, I need to expand my community so I'm not just talking to writers all day. I need to start talking to readers. I need to find those Tweeters and Facebookers who list reading as their number one pastime. These are the people that will seek me out and at the very least read my Kindle samples to decide if they should plunk down some dough and help put food on my kid's plate. They're readers. That's what they do.

Not big on social media? Then hit the streets! Go places where readers are. Jody already gave us a great strategy for book-signings, but there are other places readers gather. Talk to your local librarian and ask about special events where you might be able to mingle with local readers. Find trade shows and festivals where your book may be well-received and get a booth if not too cost-prohibitive. That's why I prefer social media, because it's FREE, but if you want a more personal approach, feel free to open up the wallet and get your meet-and-greet on.

Shifting your focus to readers is step one. Now let's take a deeper dive.

Find Your People!

Once you've found readers, you have to find YOUR readers. This part might get tricky, especially if you entered this career expecting to write books for the entire world. Time to admit an uncomfortable truth. Not everyone is going to dig your work. At least, not right away. I'll talk more about shifting customer bases later but for now, you just need to determine YOUR people. 

If you're writing general fiction, this may not be that easy, but if you're doing genre-specific stuff, there are any number of book clubs, internet forums, facebook groups, etc. that would be ecstatic to have an actual author of the genre they love interact with them. Use these groups to create connections and build a rabid reader base. They'll tell similar-thinking friends and you will start to grow your army.

This can happen for non-genre writing too, but the process seems to be much more hit-and-miss. One person who loves your work won't necessarily have friends and family who will be so readily convertible. It just means you'll have to talk to more people to find your groove, but it's out there somewhere.

Welcome Others

Braaaaaaaaains!

Building your army can be tough, and to make it even tougher, readers are constantly evolving. Ten years ago, nobody was reading zombie books except for a small devoted fan base. Now, everybody is crazy about zombies. 

Unfortunately, the authors who are really making money on zombie fiction began writing it before it really took off, and outright luck often comes into play when finding these new fans, but this is a good thing. It means there's always a chance the the stuff you love to write (and probably what you do best) is going to catch on with the general public and make your books extremely profitable. Don't ever underestimate the chances of making new fans. It can happen in an instant.

But this is not how you should measure your success. These happenstance tag-alongs will not be a given so don't start mansion shopping, but if it happens to you, just enjoy the ride because it appears to be a fun one.

Marketing your work (and yourself) can, and should, be an enjoyable experience. All you need is a solid strategy, a little persistence (read: a crapload of persistence), and an undying love for what you do. You're a writer. They're your readers. Now go find them!

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Peevish Penman Podcast: The Love of Writing

Hi! We've been podcasting about issues concerning writers. Last week Clark Brooks, Rob Hines and I discussed whether we really loved writing or just the idea of it. Where do you think you stand on that topic? Chances are if you're reading this in a coffee shop, wearing a beret and spending more time talking about your writing than pounding on the keys, you don't need to answer, you already know.

This podcast is new. It's currently available on YouTube. We're still working out the format, but we will be inviting guest to share and talk about their work as well as discuss issues of importance to writers. Please offer feedback to help us improve our efforts and make it more interesting and useful to viewers. Also, if you're interested in being a guest, please contact me, Carrie Bailey, at bailey.carrie.e[at]gmail.com.

Please feel free to comment about the video and what you liked/didn't like.

• How is the length of the podcast? Too brief? Too long?
• What topics would you be interested in hearing about?
• Do we need more image development? More branding? Theme music?
• Is the audio and visual quality sufficient? 

 

Thanks for watching. Please go to Youtube and subscribe to our channel if you haven't already.

The Most Effective Hand Selling Technique For Authors I've Ever Seen

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by Jody Aberdeen

My first public signing as an author, independent or otherwise, happens at the end of the month.

I don't know what the rules are Stateside or elsewhere, but in Canada, when you're an independently published author and you want to market your book, there's only one show in town: Chapters-Indigo, our big happy national chain of bookstores, kind of like Barnes and Noble, only more awesome! 

(And I'm not saying that just because I work there on weekends and some evenings).

As such, it's rather fortuitous that our fearless leader Carrie Bailey decided to go with this topic this month, and also rather serendipitous that I found myself, two weeks ago, shadowing a fellow independent author who had what I and Mercury astronaut Gordo Cooper like to call "the right stuff". 

What is the right stuff?  You can see Carrie's recent entry for some great techniques, but I'd like to share what I learned from this writer.

Toronto author Yahaya Baruwa is the twentysomething author of his novel (and the first of a trilogy) called Struggles of a Dreamer, having migrated here in his teens from Nigeria to seek his fortune.  Unhappy with the cookie-cutter templates offered by such print on-demand companies as Lulu and iUniverse, Yahaya decided to start his own publishing company dedicated to his own project.

At one point, Yahaya was selling his book door to door in affluent neighbourhoods in Toronto and its suburbs.  He has also marketed an infomercial-style YouTube commercial for his book, offering a free can of Tim Horton's coffee with every book purchase. 

Yahaya has faced every kind of rejection you can imagine: doors slammed in his face, being told off, having his work criticized to his face.  He does his signings predominantly alone, requiring him to travel with his books and banners to faraway places such as my own store out in Milton, about 40 miles away from the eastern side of Toronto.

He has hired teams of marketers to either go door to door or promote his book in their own businesses and social circles, taking 50% as profit for each book they sell (an idea I toyed with a long time ago, but didn't actually implement...kinda kicking myself now for all the lost potential sales I could have had).

For his efforts and entrepreneurial spirit, Yahaya Baruwa has earned close to six figures in revenue over the past two years from Struggles of a Dreamer alone, making him arguably the most successful independent author in Canada.  And he's just getting started.

A Highly Effective Technique

Yahaya's sales technique, which I told him I was shamelessly emulating for my signings for "Convergence",  is the most effective model I've seen.  I had the chance to shadow him during my shift at the store during his signing.  Here's my takeaway:

1. Positioning

- Get your table at the front of the store.  Set up eye-catching props and signage, but nothing too gimmicky.  Yahaya set up his banner on a stand and a small sign on his table in front of his books.  That's it.

- Look good.  Guy Writers, wear a blazer and dressy jeans.  Girl Writers, wear.....whatever you'd normally wear to a professional kind of job, I don't pay attention to such things.  (Probably one reason I'm still single...but I digress).

- Wear comfy but good looking shoes, with insoles if you, like me, are heavy on your feet.  The comfortable shoes rule is important because you should also...

-  Be standing the whole time.  Yahaya had no chair.  It kept him out of the comfort zone of sitting at the table, using his books and props as a fortress to hide from his potential customer base.  Do the same thing.

2. Approach

- Build up your energy before you start.  Could be through meditation, creative visualization, or smoking some crack cocaine (this still being Rob Ford's Toronto and all...for now), but make sure you're in a positive, outgoing, energized mood when you start.

- Meet the eyes of every customer who comes in.  Smile and say hello.  Ask them: "Would you like to hear about my book today?". 

- If they say "no", and most of them will, don't just take it and feel rejected.  Instead, brand yourself in their minds.  Yahaya's method is particularly good.  "That's no problem.  Would you at least remember the title of my book: 'Struggles of a Dreamer'"?  Nine customers out of ten will say yes.

This kills two birds with one stone: you're able to shake off the rejection (which, admit it, is your biggest fear) AND you brand yourself in the process.  

The branding component is especially effective.  Days after Yahaya's signing, I was telling a co-worker at my full-time job about it and she said, "Wait, is this the guy who wrote 'Struggles of a Dreamer'?"  Turns out she had seen him at another store, declined to buy his book, and was asked the same question.  This shit works, y'all!

- If they say "yes", pause your sales pitch and introduce yourself. Shake their hands, get to know their names.   Personal connection and energy is what separates a shitty salesman from a good one.  People like feeling empowered, and few things empower a customer more than a real connection.  And I'm serious: be authentically interested.  Who are these people who have just said "yes" to your book? Don't you want to know? 

-  Prep your elevator pitch for your novel.  You should already have this ready in the form of your cover jacket description.  If you find that what you've written is a little too wordy to be spoken, then reduce it until you're comfortable rolling it off your tongue (and, um, consider doing the same with your cover jacket description in the next edition).  Should last no longer than twenty seconds to say it all out loud.

- Emphasize the now.  Yahaya tells his customers "I'm in the store for today only, and if you buy my book, I'd be more than happy to sign it to you."  Really, if you like reading, how often do you get the opportunity to have the author stand right in front of you to sign it?  It's quite a privilege, even if we ourselves as authors don't think so, and it's a great nudge to buy now.  After all, he's only here for one day.

- Know when to STFU!  Yahaya makes his case in under thirty seconds, then does one of the most critical things in the process:  he hands them a copy of the book....then says nothing.  This is an old rule: you negotiate, then you shut up.  As my Dad says about buying a car: "whoever talks first loses".

Everyone likes to buy, no one likes to be sold. At this point, you've done all you can do: ball is in the customer's court to buy or not buy.  If they say no, take your book back, thank them for their interest and for meeting them, then move on.

(And, of course, ask them to remember your title). 

And if they say yes, thank them for the sale, sign their copy - making sure to spell their names right, for Valen's sake - and shake their hands before directing them to the cashier. 

Understanding What's At Stake

As a bookseller with Indigo, I've seen a lot of independent authors come in.  They don't do well.  They fiddle with their phones, they don't interact with customers (or do so poorly), no eye contact.  They don't smile.  Some of them even get up from their signing tables and parade around the store.  That's why the average independently-published author sells only two or three copies of their books in any given four-to-six hour sitting. 

By contrast, Yahaya brought 50 books with him and sold 40 in a single visit.  The only reason he didn't sell all 50, in my view, was because he showed up in the afternoon and we had to close the store.  At an average of about $10 profit per book (minus Indigo's cut), Yahaya made $400 in a day, or a little under what I make in a week working for 40 hours for someone else at a non-writing job.  

And it's a good book.  I'm really enjoying Struggles of a Dreamer, which I find to be very reminiscent of all the great things I loved about Paulo Coelho's The Alchemist, but told with multiple levels of narrative that, though it took a little while to adjust to at first, I'm now very much enjoying.

Guys and gals, if you set up a signing event, don't waste your time or your venue's time by screwing it up being timid.  Even if it's just for those few hours, you need to evolve yourself into an effective author salesman.  No one's asking you to push something that other people won't want: all you need to do is let your passion for your own story that you've written find an outlet through effective technique, and you'll win.  It takes practice and rehearsal, but you can do it.  

Yahaya Baruwa isn't all that much different from me: in many ways, he's just an ordinary guy with a dream. If he can do it and he's an ordinary guy, why can't you? 

My signing's on Saturday, July 13th, from 12:00pm to 4:00pm at Indigo Milton, 1180 Steeles Ave in Milton, Ontario, about 40 minutes outside of Toronto.  This will be the first of many.  If you live in the area, feel free to stop on by and watch me demonstrate my shameless adaptation of Yahaya's highly effective technique. 

Visit www.strugglesofadreamer.com to see Yahaya's book and learn more about him.

And, of course, once I get everything nice and updated, visit www.jodyaberdeen.com to find more information on my novel, "Convergence".   

Stay tuned for Part II, which I'll write after the signing itself...